RefundRadar uses 20+ AI-powered signals to score every Shopify order for refund risk the moment it's placed. Disposable email detection, address forensics, velocity tracking, customer history — all in under 2 seconds.
RefundRadar analyzes more data points per order than any other Shopify risk tool. Every signal is weighted and combined for an accurate, explainable risk score.
Detects 120+ disposable and temporary email providers like Guerrillamail, Tempmail, and Mailinator. Flags random-looking email patterns and distinguishes free providers from corporate domains. A disposable email on a high-value first order is one of the strongest fraud signals.
Separately analyzes billing vs shipping name mismatch, city/state/zip/country discrepancies, PO Box detection, and flags 15+ high-risk countries. A name mismatch between billing and shipping is the second strongest predictor of refund risk.
Checks past orders from the same email. Repeat customers with clean history get their risk score reduced — they've earned trust. Previous high-risk flags increase the score.
Detects multiple orders from the same email in 24 hours. Three or more orders from one customer in a day is a classic fraud pattern that most tools miss entirely.
Compares each order to your store's average. A $500 order from a store that normally does $30 orders gets automatically flagged — up to 5x weighting for extreme values.
Rates payment methods by risk tier. Crypto and manual payments = high risk. PayPal = medium (buyer protection abuse). Stripe/Shopify Payments = low risk. Pending payments flagged.
Flags bulk orders (10+ items), all-same-product orders (resale indicator), and high-value individual items. Quantity patterns reveal intent that order value alone misses.
Heavy discounts on first orders and multiple coupon codes are correlated with higher chargeback rates. First-time buyers using 50%+ discounts are flagged for review.
Shopify's built-in fraud analysis checks 3-4 basic signals. RefundRadar checks 20+ and weights them intelligently.
No code. No complicated configuration. RefundRadar installs itself and starts scoring orders immediately.
Enter your store domain and click Connect. RefundRadar installs automatically via Shopify OAuth — no manual setup, no webhooks to configure, no code to write.
The moment a new order is placed, our AI analyzes 20+ signals across 8 risk categories and assigns a Low, Medium, or High risk score with a confidence percentage and explanation.
High-risk orders trigger an instant email alert with the exact flags and reasons. You review the dashboard, decide whether to ship, hold, or cancel — before the package leaves your warehouse.
Start free. No credit card needed. Upgrade when RefundRadar proves its value on your real orders.
Not sure yet? Try RefundRadar free on your first 3 orders. No credit card required. No commitment.
"RefundRadar caught a $400 order from a disposable email address that turned out to be fraudulent. It paid for itself in the first week."
"My refund rate went from 8% down to under 3% after two months. The email alerts are instant and the AI explanation always makes sense."
"Setup took 10 minutes. The velocity tracking caught 3 rapid-fire orders from the same email that I would have shipped without thinking twice."
Practical guides to help Shopify store owners reduce refunds, fight chargebacks, and protect margins.
I'm Miles — a student at the University of Georgia and the founder of RefundRadar. I built this because I kept hearing from Shopify store owners that refunds and chargebacks were quietly eating their margins with no early warning system.
Shopify's built-in fraud detection checks 3-4 basic signals. I thought that was insane — so I built something that checks 20+ signals, uses AI to explain every score, and alerts you instantly when something looks wrong.
RefundRadar is the tool I wish existed when I first started talking to store owners. If you have feedback or just want to chat — I'm always available.
Join Shopify store owners using RefundRadar to catch risky orders before they leave the warehouse. First 3 orders free — no credit card needed.